FAQ's

Let us know what your requirements are by phone – 0845 456 1400 or email – info@fuelcards.co.uk and we will contact the relevant operating company to take care of everything for you.

Fixed-price cards are especially designed for hauliers. A nationwide diesel price is set weekly, based on the 'bulk' market. This fixed 'bulk' or 'bunker' price is usually lower than pump-price and can offer significant savings on fuel costs for diesel fleets. With pump-price cards cost savings come through other service benefits such as greater network coverage.

Fuel cards allow drivers to purchase fuel from stations across the UK, allowing you to manage the cost of your fleet and save on fuel.

Fuel cards are different from credit cards due to the convenient reporting. Fuel cards enable businesses to get real-time reports and set purchase controls in order to monitor exactly how much fuel is used and improve driver fuel consumption. 

Some fuel cards offer discounted fuel. 

Once you have your fuel cards, you simply fill up and present the fuel card to the cashier who will process the transaction. Then you will receive an invoice once a week (for the previous week’s transactions from all cards) and we will take the payment for this invoice 7 days later by Direct Debit.

Just some of the benefits of using fuel cards include:

• Savings on fuel purchases

• Security benefits including purchase restrictions and driver/vehicle-specific cards

• Significant reduction in administration time and paperwork

• VAT-compliant invoices outlining all transactions

There are numerous fuel cards on the market offering a range of benefits. To get the most out of a fuel card, you need to find the card that is best suited for your fleet. For example, a haulage company with five trucks operating in Yorkshire will require a different fuel card from a manufacturing company operating a mixed fleet of vans and cars across the UK.

Network size, pricing, online services, and additional services like dedicated account managers and fleet management reports are all key factors that will determine your choice of fuel card.

Online account management allows you to access your account details 24/7, and includes services like requesting copy invoices, ordering new cards and downloading fleet management reports. These reports can be downloaded to incorporate into your own reporting system.

Yes – for most cards we can send you a detailed invoice every week that provides you with all the card, vehicle and drawing details you require.

Yes – we can do this on most cards and take payment centrally if you wish. Simply provide cost centre and payment requirements on application and we will do the rest for you.

Order online through your account management system or send an email to info@fuelcards.co.uk . Alternatively, you can call 0845 456 1400.

If you would like our recommendation on the card best suited for your business, please call us on 0345 8501 092 and speak to one our experts.

You can use a fuel card to pay for a range of products depending on the purchase category of your card. A different set of products can be selected for each card. Most cards allow the purchase of fuels and lubricants and some also allow you to purchase car wash credits and vehicle-related accessories.

Cards can be linked to:

• Driver and vehicle

• Driver only

• Vehicle only

For added security cards are embossed with your company name too.

Being one of the largest fuel card providers in the UK, we can find the card that is most suited to your business requirements. Just answer a few questions about your fleet and we will work out the best fuel card solution for you. Alternatively you can speak to our fuel card experts on 0345 8501 092.

No, only businesses can apply on this website.